Our Customer Care executives will reach out to you for order confirmation and confirmed orders will be dispatched within 48 hours. Once your order is dispatched, you will receive order tracking details over Email, SMS & Whatsapp. For further queries, please feel free to contact us at (+91) 7259818881 We thank you for being so patient and cooperative. We strongly urge you to Stay home & Stay Safe.
- Delivery Timeline: While the delivery timeline will depend upon the delivery address of the customer, but a good range to keep in mind would be 6-7 days. For Metros & Tier 1 cities, it might take anywhere between 3-4 working days to deliver while for Tier 2 & 3 cities & Rural areas it might take 6-7 working days.
- Shipping Fee within India: Free shipping on cart value of Rs 1500 or above. Alternately, flat Rs 99 will be charged as SHIPPING FEE if the cart value is less than Rs 1500. This shipping fee is non refundable.
- The whole order amount will be refunded if the order is cancelled (within 24 hours of placing the order), lost or undelivered to your preferred location.
- If your parcel is damaged or tampered with when you receive it, then please refuse to accept it. You can call our customer care or mail us at [email protected] mentioning your order number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
CANCELLATION POLICY
That Brand reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.
In an event wherein the customer wishes to cancel his/her order post confirmation, he/she should either call us at (+91) 7259818881 or email us at [email protected] stating the ORDER No.
